Susan Wakelin

Running a small business often feels like spinning plates. One moment you’re managing customer enquiries, the next you’re onboarding a new starter, resolving a staff disagreement, or trying to work out how to keep the team motivated when everyone seems stretched. For many SME owners, HR can feel reactive—problems pop up, and you fix them as fast as you can. But what if HR didn’t have to be chaotic? This is where HR planning  becomes a genuine game-changer. Instead of dealing with issues only...

If you run a small business, you already know how quickly people problems can drain time, energy, and confidence. A misunderstanding becomes a complaint. A performance wobble turns into conflict. A late return-to-work meeting snowballs into tension you didn’t see coming. And because you care about your team, every issue weighs on you personally. That’s exactly why Swan HR offers a free HR discovery call —a safe, relaxed conversation where you can talk through what’s going on and get...

Taking the step to bring in new employees is a huge moment for any business. Whether you're a sole trader growing your customer base or a...