top of page

Grievance Support for SMEs

Trusted, Expert HR Guidance When You Need It.

SusanSwanConsultancy01.jpg

Greivance Support

Absence Reviews

Disiplinary Hearings

Documentation Support

Investigations

Left unresolved—or dealt with inconsistently—grievances can quickly spiral

Dedicated HR Support can help

Handling employee grievances can be challenging, especially when you don’t have a dedicated HR team. From minor concerns to more serious complaints, it only takes one mishandled situation to damage team morale—or worse, put your business at risk legally.

You want to do the right thing. 

For many SMEs, these aren’t just HR headaches—they’re potential business threats. Without the right support, even the best-intentioned managers can struggle to stay compliant and fair.

Our Grievance Support Service Includes:
✅ Initial consultation and case review
✅ Advice on handling complaints fairly and legally
✅ Support during grievance meetings or investigations
✅ Documentation support – letters, outcomes, follow-ups
✅ Clear guidance on next steps and risk management
✅ Policy creation or updates to support future issues

Flexible, Pay-As-You-Need HR Expertise

We can support your existing team

Grievances don’t happen every day—but when they do, you need to act quickly and confidently. That’s why Susan works on a flexible, consultancy basis. You only pay for the support you need, when you need it.

Ideal for small and medium-sized businesses with limited in-house HR capability or stretched managers.

With Swan HR by your side, you don’t have to face grievances alone. We help you take the right steps, protect your business, and show your team that their concerns are taken seriously and professionally.

SusanSwanConsultancy22.jpg

What SWan HR Clients Say...

Susan is a very experienced professional HR Consultant who provided our firm with excellent advice that ultimately led to the successful resolution of difficult issues. I can strongly recommend Susan and her team.

bottom of page